Bob Townsend, one of my former bosses at Johnson & Johnson, whom I admire greatly and learned much, would boldly barge into my office every morning, ignoring my closed door (as I would attempt to shut-out distractions to think and plan my day), in sartorial splendor with a custom fitted double-breasted suit, starched white monogramed […]
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Athletes strive to perform better than ever before. It’s a function of their competitive nature, dream to create a legacy, desire to remain on the team roster, and extend their athletic careers. They know to beat their competition and/or realize their full potential they must push through their physical and mental boundaries to reach new […]
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Advertising – Any messaging, regardless of medium or vehicle, intended to change or reinforce target-customer perceptions to drive sales. Richard Czerniawski Super Bowl LIII is scheduled to be held on February 3, 2019, at Mercedes-Benz Stadium in Atlanta, Georgia. That’s 66-days from the date of this publication of Marketing Matters. My Chicago Bears […]
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When I was a boy of 5- or 6-years old, my grandmother took me to the R. H. Macy’s Department Store on 34thStreet, Manhattan, during the Christmas Holiday season. We boarded a train from Brooklyn that took us there. It was a double gift from her as we were out together to share a major […]
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I’m need new eye-glasses. My prescription has changed because, well, my vision has changed, and not for the better. Such is life. So, I’m on the hunt for a new pair of eye-glasses. I’m perfectly content with my current eye-glasses’ frames but I need a vision correction and they (Warby-Parker, my current provider) no longer […]
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The role of marketing is to “develop and maintain a customer”. I like to define it as CREATING BRAND LOYALTY, the title of the first book I co-authored with my business partner of 25-years, Mike Maloney. The word “CREATE” means to bring a customer into existence, which is all about acquiring customers. “BRAND” refers […]
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As many people know I’m a voracious reader. In addition to the thrillers I read for escapism, my bookshelf, iBooks and Kindle, display books on business (certainly), spirituality, medicine, martial arts, eastern and western philosophy, creativity, biography and history, among many other genres. Many of you who know me well will often ask for book […]
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Bedros Keuilian, founder and CEO of Fit Body Boot Camp, spoke with lifestyle entrepreneur Lewis Howes about transforming himself from a “have to” to a “want to” leader”. Basically a “have to” manager is one whom others must follow due to the manager’s authority. The reality is they rather not follow and, therefore, do the […]
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I’ve given consideration to the dictum that “marketers should write creative briefs with prose that inspires the agency creative team.” My answer was, and remains, Poppycock! In fact, if marketers can develop and write inspiring prose they should be on the creative side of the business. Instead, if we want the creative brief to inspire […]
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“It is fine to celebrate success, but it is more important to heed the lessons of failure”.– Bill Gates A dear friend, and former CMO, sent me a note, following my musing on Sears’ failure, regarding a fruitful interview conducted by WBEZ with a University of Chicago professor as to causes behind that failure. […]
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